Cloud Support for Businesses
IT-PRO Support ensure customers get the right solution, whether that is on-site with IT Infrastructure, in The Cloud with Data Centre services, or a hybrid environment of both on-site and cloud technology. From cloud servers and complete disaster recovery support to hosted Exchange, IT-PRO streamlines support processes as a qualified single point of contact.
We understand that cloud support is not just about supporting the services that you use but also about supporting your users and devices that they use. With this in mind our support package includes user support that includes supporting all of the IT devices that they use including PC’s, Laptop’s, Tablet’s & Smart Phones.
Whether a user has an issue finding a file or their device simply won’t connect our helpdesk will always be on hand to provide assistance.
E-mail, calendaring, contact and task management in one collaborative and secure workplace, available online and offline.
A simple way to share files internally and externally.
Cloud Telephony (VoIP)
A cost-efficient alternative to traditional phone systems
How we provide support
Our clients are all very different. We give them support depending on their needs. Much of what we do can be performed remotely which means it can usually get done quicker. However, we are always available to talk directly on the phone and we visit our clients as much as is practical. We are and always have been a very people based company.