Email has allowed us to send and receive messages more easily than ever before. While this is a good thing, it can lead to problems. You may receive dozens or even hundreds of emails in a day. At this point, it feels like you’re wasting your entire day dealing with those incoming messages. Even worse, […]
Latest IT News

Ware and Kay are a traditional, multi-disciplinary law firm.
IT-Pro Support have helped enhance my cyber security at critical points over the last few years. It provides peace of mind knowing I have a personal IT specialist at hand should I ever need. Kalpesh Nakeshree | Head of Employment Law As part of the employment law team we are looking to offer business clients […]
The Top 5 Reasons Why Your Business Needs IT Support
The key to a successful company is to stay relevant in a world where technology is rapidly changing. It may be challenging for businesses to keep up with technological trends and updates, which is why the most significant investment a business can make is in technology. IT support can take away the stress of trying […]
David Pinel – Director / Coder / Tech Head
WHAT KIND OF EXPERIENCE DO YOU HAVE IN IT? I’ve been working in the industry for more than 20 years and, of course, in that time I’ve seen so many changes. I’ve worked in corporate settings, on help desks, and in residential repairs, as well as having run my own business before. This combined experience, […]

Website Hosting – With A Personal Touch
We have actually been hosting websites longer than we’ve been building them. We’re well versed in the technology and have painstakingly spent the last 17 years perfecting our server configurations in order to provide those with a CMS platform the best possible experience. No matter if you are using WordPress, Joomla or any other content […]

Why Small Businesses Need IT Support
Enhance Your Overall Business Security IT companies know that your business data is everything to you, so they make protecting it one of their top-most priorities. With increasing serious cyber threats lurking around every corner, IT pros must come up with appropriate prevention and action strategies in case such attack does occur. To be honest […]

Microsoft 365 Price increase from March 2022
Microsoft will be increasing prices for its Microsoft 365 products. The increases, of up to 20%, will affect business customers and will take effect from March 2022. The increase will apply globally, with local market adjustments for certain regions, however only US pricing is available at present. Which 365 plans will be affected and by […]

6 Top Tech Small Business New Year Resolutions
As the new year approaches (already?), it is a good time to take stock and plan some small business resolutions. Join the millions around the world determined to make the best of January’s fresh start. Try these suggestions for top IT resolutions to better your business. #1 Embrace digital transformation The business world is going […]

Don’t Get Reeled in by Holiday Phishing Attacks
We expect the holiday season to be a time of good cheer, and peace and goodwill to all, right? Except cyberattackers didn’t get the memo. They are more likely to attack businesses with phishing attempts during the holidays. Prevent issues by knowing what to expect. Cybercrime research shows the season “dramatically impacts” the volume of […]

Stay safe shopping online this holiday season
Retail research tells us that over 75% of people are shopping online each month, and, with the holiday season upon us, you’re likely to be one of them. But don’t let the appeal of convenience distract you from the need to stay safe when shopping online. The number of digital buyers is steadily climbing. In […]

Cybersecurity Best Practices for the Holidays
‘Tis the season to be jolly. For many organisations, this is a peak season. For others, things slow down and people are able to take a long-awaited holiday. Wherever you fall on the stress spectrum, the holidays are a prime time for cyber security attacks. That is why we wrote this free eBook to help […]

Preparing Your Business Tech to Start the New Year
The start of a new year is a challenging time for businesses. It can be a good time to reflect on the wins and losses of the previous twelve months. It’s also an excellent time to take stock and evaluate what your business needs to go forward. IT demands move at a staggering speed, meaning […]

Christmas 2021
IT-Pro Holiday Opening Hours 2021 Our office and workshop closes for Christmas Holiday on Friday 17th December at 5pm and will reopen on Tuesday 4th January at 9am. For customers who have a support contract and require help during this time please phone the office number (01978 869 182) as normal. Don’t forget to leave […]
5 Benefits of buying bespoke software
Your business can run more efficiently if you use the right software to meet your needs. Off-the-shelf software systems are designed for use with a wide range of customers, compared to bespoke software which is designed to a specific company’s needs. Here are our top 5 benefits of commissioning a bespoke software project: Greater accuracy […]

Managed IT Services for Engineering and Design Companies
Today’s engineers and engineering firms routinely test the limits of computer networks and software. Engineering firms rely on robust information technology to operate at maximum efficiency. IT-Pro Support’s Managed IT Solutions for Engineering Firms provide the hands-on support they need to optimise these technologies and deliver a solid return on their investment. We are familiar […]

How to create an out of office reply in Microsoft Outlook
Microsoft Outlook has a feature known as Automatic Replies (out of office). This feature enables a user to have e-mail automatically responded to when out of the office. You can find this feature under the File tab in Microsoft Outlook. Unfortunately, this feature requires your e-mail server to be running on Microsoft Exchange to work. If your […]

Botond Osvath joins the IT-Pro team
We’re happy to have Botond join us here at IT-Pro. He joined us in mid May and has already become a crucial part of the growing IT-Pro family. Botond has a deep understanding of web technologies and specialises in C# MVC. He will be working closely with our MD (David) to help bring our clients ideas […]

We have recently donated a number of Raspberry Pi micro computers to Ysgol y Gwernant in our home town of Llangollen.
The Raspberry Pi donation is part of our ongoing commitment to supporting and training up the next generation of computer programmers locally. The idea is to help build students’ knowledge and skills, and inspire them into a STEM career. As we live in a more digitised world, computer coding is becoming more important for kids […]

New office at The Fort Business Centre – Oswestry
In order to provide faster response times to our clients in Oswestry & Shropshire we have secured a new satellite office at the Fort Business Centre in Oswestry. From this new location we will be offering all of the same managed IT services with the same excellent customer service that we do from our Llangollen […]

IT Support – The Frequently Asked Questions
With many businesses turning to managed IT service providers for professional IT support, we’re often asked similar questions by those considering our services. So we’ve put together a list of frequently asked questions about managed IT support to give you the answers you need. What does a managed IT support provider do? An IT support […]