Managed IT Support for Small Businesses
We understand that you shouldn’t have to be a technology expert to be able to run a business. Your time shouldn’t be taken up trying to fix IT issues. Hand over the IT hassle and free up your time to do what your business does best. You deserve business IT support that solves your issues quickly and properly. With the right IT partner, technology will become an asset to your business by increasing efficiencies and productivity.
We provide awesome IT support and maintenance to clients all over North Wales. We cover a wide range of areas including Wrexham, Chirk, Oswestry, Mold, Queensferry and Ellesmere– so please don’t hesitate to get in touch! If you’re based further away that doesn’t always mean we can’t help you, drop us a line on 01978 869 182 and we can have a chat.
We make joining us simple
1. Give us a call: Our friendly techs will discuss your IT needs and provide you with a comprehensive breakdown of our services. All consultations are free, with no strings attached – we are confident in our services, and are sure you will be too.
2. Receive a quote: Once we have an understanding of what your needs are, we will provide you with a competitive quote for our IT services. Your quote will be specific to your company and can be adjusted according to your needs.
3. Leave it to us: If you’re happy with our quote, we sign contracts and you can focus on your business. We will immediately begin offering full service support tailored to your IT system, ensuring you don’t need to worry about it ever again.
Ready to take the next step?
Fill in the form → and we will be in touch to find out more about how we assist you.
Alternatively, call our office on 01978 869 182
Things to consider when selecting an IT support provider
1. Reviews & references
Google and Trustpilot are globally renowned review sites that provide insight into how a prospective IT partner does business.
The IT support industry is awash with tales of unwitting businesses who have committed to a contract that ties them into unwanted services or extended contract lengths. 12 Months should be the most.
3. Onboarding process
Whether you are switching between IT support providers, or contracting one for the first time, it’s important to understand how they are going to integrate you onto their support and monitoring platform, and how they plan to deploy any software after the contract has been signed.
Fast IT Support
Every support call is handled by one of our technicians, so you won’t spend hours waiting for your issues to be fixed.
Unlimited phone support
We offer unlimited telephone and remote support to all our clients, there are no restrictions or additional charges.
We can add our managed antivirus service so you can be sure your data, devices, and network are secure
Single monthly fee
IT support contracts are all inclusive. There are no hidden or additional costs. If it is support related, it’s included.
Unlimited onsite support
We offer unlimited onsite technical support to all our clients, if we can’t fix it remotely, we will send an engineer to you.
Web filtering software is one of the most effective ways to stop the threat from phishing, that’s why we include it for free.
Annual IT Review
We’ll get to know you and your business and build an IT strategy that fits seamlessly with your business culture and goals.
Third party liaison
We will liaise with all third parties on your behalf, including your ISP, applications and website suppliers.
We really do care
Our staff have a passion for IT and their number 1 priority is to ensure that every customer, however large or small is happy.