Server Support for Businesses
We offer fast, effective and fully managed server support. Many businesses rely on servers in one form or another. It could be an email server processing your staff’s messages or an application server running business critical software. They all require support and maintenance. Even the slightest problem can cause huge disruption to your business, costing time and money. This is where we can help.
24 hour server monitoring for complete peace of mind.
We can take over the complete management and monitoring of your servers. You will be assigned your own server support engineer who will be your point of contact and who will get to know your business and your staff. Our support is very much proactive, we will keep all systems up to date and any non-vital reboots will be performed out of office hours to minimise disruption to you and your staff. All this means you can relax knowing that your servers are being monitored 24 hours a day, seven days a week.
We don’t insist on long contracts and the level of support can be adjusted at any time. Many of our clients have been with us for years, in many cases we actually installed the first server the business require and have gone on to add more or upgrade them as technology advances. We pride ourselves in being able to scale with your company and keep your level of support appropriate to your needs at all times.
How we provide support
Our clients are all very different. We give them support depending on their needs. Much of what we do can be performed remotely which means it can usually get done quicker. However, we are always available to talk directly on the phone and we visit our clients as much as is practical. We are and always have been a very people based company.