Support & Managed IT

The right IT service are crucial for your small business, but many small businesses don’t have the time, resources, or money to develop and maintain those systems. IT-Pro strategically build, optimise, and protects your infrastructure whilst providing day-to-day computer and network support services that keep your users from experiencing downtime. As a small business owner, your time is better suited to focusing on generating revenue and managing your people.

Our Support & Managed IT services let our customers completely outsource the development, installation, and continuing maintenance and support of their IT to us. Our managed IT Services are built from the ground up to meet the needs of small businesses and give you the flexibility you need to design a solution that meets your unique requirements. Our staff is made up of IT professionals with years of experience, so you can have peace of mind, knowing your IT solutions provider has you in good hands.

IT-Pro are dedicated to keeping your technology investment up and running smoothly so you can focus on your business. We keep your systems updated, and take proactive measures to keep them running at peak performance. We take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.

We offer fast, effective and fully managed server support. Many businesses rely on servers in one form or another. They all require support and maintenance. Even the slightest problem can cause huge disruption to your business, costing time and money. This is where we can help.

Your computer is your business life line. Small and medium businesses face big challenges when it comes to computer maintenance and security. Computer viruses, persistent hackers, hard drive crashes, and human errors can all cause problems and threats that must be dealt with.

We ensure customers get the right solution, whether that is on-site with IT Infrastructure, in The Cloud with Data Centre services, or a hybrid environment of both on-site and cloud technology. IT-PRO streamlines support processes as a qualified single point of contact.

A partnership, business-to-business

Every IT-Pro technician is an experienced and passionate IT professional and we’re used to working with a diverse group of clients in a wide range of industries. We work hard to understand your business not just your IT system which allows a real world business-to-business partnership to grow. We follow a very strict response and resolution time for all our technicians and part of this is to inform you at all times what we are doing and how long it is going to take.

As a hands on company we currently only provide services to businesses within our catchment area. We offer Support & Managed IT Services in Wrexham, Oswestry, Ruthin, Corwen, Mold and the surrounding areas of Denbighshire, Flintshire, Gwynedd and Shropshire.