• Fake calls from Tech companies are on the rise

    Fake calls from Tech companies are on the rise (even we’ve had a few!). Please don’t fall victim to them. If you have a problem with your car YOU take it to the garage, the garage don’t call you to tell you there’s a problem without seeing it. The same is true with computers, if ...

  • Improve Windows 10 Performance

    Go opaque Windows 10’s new Start menu is sexy and see-through, but that transparency will cost you some (slight) resources. To reclaim those resources, you can disable transparency in the Start menu, taskbar, and action center: Open the Settings menu and go to Personalisation > Colors and toggle off Transparency effects. No special effects Making the Start menu, taskbar, and …

  • Computer MOT

    You have your car mot so why not keep your computer in peak performance with a computer mot? What is included in our 10 point MOT: Scan for and remove all viruses, adware, malware, spyware and trojan horses Optimise system security and system update settings Inspect internals for signs of wear and tear Remove non-essential …

  • Simon Rothery

    I would like to introduce myself as a new employee at IT-Pro support. I have been hired as a support technician and I am very much looking forward to this role and working alongside David and the team. Before joining IT-Pro support I was working in a similar role for Concorde Technology group, based in …

  • We’re now in partnership with Atera

    After many months of reviewing which Remote Maintenance and Management (RMM) system worked best for us and our clients, we’ve teamed up with Atera. The Atera RMM system gives us a single pane of glass through which we can monitor all of our clients hardware and software systems. We get instant alerts when systems start …

  • Experienced Support Engineer (1st and 2nd line)

    Company Background We are a dynamic and fast growing company that truly values and is reliant upon our people, our culture and our commitment to excellence is what makes us stand out to our clients. Being the best means having the best people, and this is where you come in. The Role Reporting to the …

  • Tech mistakes small businesses make (and how we can help)

    In today’s small businesses — in which just-in-time manufacturing models, heightened customer expectations, and 24×7 accessibility demands burden both manufacturers and service providers — very little time remains for much else. Small businesses often don’t have the resources or inclination to keep on top of the new technology practices. As a result, small businesses frequently …

  • 6 signs your company has outgrown its free email solution

    A free email solution is great when your organization is first starting out. But how do you know when you have grown beyond the capabilities of your free email service and you need a more sophisticated solution? The business email requirements of a growing company are much different than those of a small startup. Whether you’re using Outlook.com or another …

  • What can you do to protect against ransomware?

    On the one hand, ransomware can be very scary – the encrypted files can essentially be damaged beyond repair. But if you have properly prepared your system, it is really nothing more than a nuisance. Here are a few tips that will help you keep ransomware from wrecking your day: 1. Back up your data …

  • OFFICE ADMIN / MARKETING APPRENTICE

    An exciting opportunity to work within a fast-paced technology company, dealing with customer service, admin and prospect engagement. You will be joining a friendly, energetic team based in Llangollen. We are looking for talented, enthusiastic and motivated people to join our team. JOB DESCRIPTION This varied role at IT-PRO will include the following duties: Producing email …